- Shipping Coverage
Currently, Zyphura INC only offers shipping services within the United States.
We do not currently support shipping to countries or regions outside the United States.
- Shipping Methods and Carriers
We select the appropriate logistics provider based on the order destination, package weight, and specific circumstances. Orders may be shipped via the following carriers:
USPS (United States Postal Service)
UPS
FedEx
The actual carrier may vary depending on the specific order.
- Processing Time
Orders typically require 1–3 business days for processing and preparation.
Once the order has shipped, we will send you an email containing shipping details or tracking information (if applicable).
Weekends and U.S. federal holidays are generally not included in the order processing time.
- Shipping Time
Standard shipping within the United States is estimated to take:
3–7 business days
Actual delivery times may be delayed due to the delivery address, weather conditions, holidays, peak shipping periods, carrier operations, or other uncontrollable factors.
Please note that shipping times are estimates and do not constitute a guaranteed delivery date.
- Order Tracking
Once your order has shipped, you can use the provided tracking information to check the status of your package.
Due to varying system update speeds among carriers, tracking information may take some time to appear after the package has been dispatched.
- Shipping Address
Please ensure that the shipping information provided—including your name, street address, city, state, and ZIP Code—is accurate and complete.
If delivery fails due to an incorrect, incomplete, or undeliverable address provided by the customer, the customer may be responsible for any costs associated with re-shipping the order.
- Shipping Delays
While we strive to ensure timely delivery, the shipping process may be affected by weather, natural disasters, holidays, peak shipping periods, carrier operational issues, or other unforeseen factors.
We cannot guarantee a specific delivery date for delays resulting from circumstances beyond our reasonable control.
If your package shows no tracking updates for an extended period, please contact our customer service team, and we will assist you in checking the status of your order.
8. Contact Us
If you have any questions regarding delivery or your order status, please contact us via the following methods:
Address: 240 GRANDE AVE
DAVIS, CA 95616
Email:
support@zyphura.shop
andres@zyphura.shop
Phone: (442) 369-4411